The FCC is looking into Netflix's issues with Comcast and Verizon

Netflix has been loudly agitating over the last few months about deals it says ISPs like Comcast and Verizon have forced it into for adequate service, and now the FCC is looking into them. While there's no action yet, FCC Commisioner Tom Wheeler has obtained the confidential terms of the peering agreements between Netflix and the two ISPs, and says FCC staff is asking for others. At issue? Whether consumers are getting what they're paying for, from ISPs and Netflix. Meanwhile, Dan Rayburn points out that Sandvine recently posted tests where an iPad and Apple TV on the same Comcast connection at the same time got different quality, because Netflix delivered service to the two devices over different connections. As of late, accusations have flown back and forth over who is to blame for the slow down (the image above is from Reed Hasting's blog post arguing for "strong" net neutrality that would require free connections), and Wheeler says he wants to bring some transparency to the deals.

We're asking for info on deals btw ISPs and content providers. We must understand impact on consumers. http://t.co/DY4Zk9gf1g

- Tom Wheeler (

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The FCC is looking into Netflix's issues with Comcast and Verizon

BYRichard Lawler @Rjcc1 day ago

0

Netflix has been loudly agitating over the last few months about deals it says ISPs like Comcast and Verizon have forced it into for adequate service, and now the FCC is looking into them. While there's no action yet, FCC Commisioner Tom Wheeler has obtained the confidential terms of the peering agreements between Netflix and the two ISPs, and says FCC staff is asking for others. At issue? Whether consumers are getting what they're paying for, from ISPs and Netflix. Meanwhile, Dan Rayburn points out that Sandvine recently posted tests where an iPad and Apple TV on the same Comcast connection at the same time got different quality, because Netflix delivered service to the two devices over different connections. As of late, accusations have flown back and forth over who is to blame for the slow down (the image above is from Reed Hasting's blog post arguing for "strong" net neutrality that would require free connections), and Wheeler says he wants to bring some transparency to the deals.

We're asking for info on deals btw ISPs and content providers. We must understand impact on consumers. http://t.co/DY4Zk9gf1g

- Tom Wheeler (@TomWheelerFCC) June 13, 2014

Comcast and Netflix have issued statements welcoming the Commission's activity, but we'll see how long that lasts. Comcast says it has "long published our peering policies for example, and are open to discussions about further disclosures that would benefit consumers. Netflix, meanwhile says that "Americans deserve to get the speed and quality of Internet access they pay for." Verizon meanwhile, suggested the current system for peering agreements between networks was fine without regulation, saying "Internet traffic exchange has always been handled through commercial agreements. This has worked well for the Internet ecosystem and consumers." So far, these arrangements haven't been covered by the old net neutrality rules or the controversial new ones currently under review, but we'll see if this is a step towards bringing them under the same umbrella.

Sena Fitzmaurice, VP Government Communications, Comcast Corporation:

We welcome the Chairman's attention to these important issues in the Internet ecosystem. Internet traffic exchange on the backbone is part of ensuring that bits flow freely and efficiently and all actors across the system have a shared responsibility to preserve the smooth functioning and highly competitive backbone interconnection market. We welcome this review which will allow the Commission full transparency into the entire Internet backbone ecosystem and enable full education as to how this market works.

We have long published our peering policies for example, and are open to discussions about further disclosures that would benefit consumers. We also have voluntarily shared a vast array of information about our peering and interconnection practices with the FCC. We also agree with the Chairman that the broadband consumer should be the focus of this inquiry and not any particular business model. We look forward to continuing to work with the FCC on these issues."

Netflix:

We welcome the FCC's efforts to bring more transparency. Americans deserve to get the speed and quality of Internet access they pay for.

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Source: FCC

More Coverage: Sandvine, Reuters, Public Knowledge

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Comcast and TWC voted most-hated ISPs in America's most-hated industry

America's Consumer Satisfaction Index doesn't have a lot of nice things to say about Comcast or Time Warner Cable. The two business, which are currently trying to merge with each other, were found to be the worst ISPs in the most-hated industry that the index covers. Time Warner has the dubious achievement of making an all-time low score of 56 out of 100, with Comcast coming in just ahead of it with 57. On the other end of the scale, the 12,248 participants reluctantly gave their blessing to Verizon's FiOS, with a score of 71, and AT&T's U-Verse, which scored 65. What will this mean if Comcast and TWC do create a nationwide "triple play" behemoth? Mammoth profits for some, and red-faced calls for plenty of others.

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Source: Ars Technica

Tags: American Consumer Satisfaction Index, att, Comcast, ICSI, ISPs, Time Warner Cable, TWC, verizon Next: New telescopes could uncover a wormhole in our own galaxy .fyre .fyre-comment-divider

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Reuters: Comcast, EA working on a deal for Madden, FIFA and PvZ on cable boxes

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onBreak({980: function () {htmlAdWH("93308280", "215", "35",'AJAX','ajaxsponsor');}});Reuters: Comcast, EA working on a deal for Madden, FIFA and PvZ on cable boxesBYRichard Lawler @Rjcc1 day ago 0

Despite our long wait for a next-gen Sega Channel, the rise of gaming on new platforms and recent push of cloud gaming services, our cable and satellite TV boxes mostly stick to just video. That could change soon, according to a report by Reuters that Comcast and EA are close to a deal (as Re/code points out, Multichannel News revealed an "Xfinity Games powered by Origin" test late last year). According to the paper, that could put games like FIFA, Madden, Monopoly and Plants vs. Zombies on sale via the new X1 platform Comcast is rolling out across the country. Probably not coincidentally, this post-Cable Show rumor also arrives just as Comcast is pushing to get its merger with Time Warner Cable approved. This would put the company's boxes in competition with Xbox and PlayStation (which has its own cloud gaming service in testing), gaming-ready set-top boxes from Amazon and Roku, and even rumored setups from the likes of Google and Apple.

Microsoft has been all about overtaking TV input one with its Xbox One console, but Comcast (or other TV providers) could also put gaming a click away from TV with a solution like this. So far a limited feature rollout by the cable company has brought streaming music from Pandora and movies customers can purchase instead of just renting, but that doesn't necessarily mean its ready to play in the gaming arena. The rumor suggests tablet control, so unless we hear something about gamepads like the ones the Fire TV has, this might not cut it for serious gamers. Of course, until a deal is inked and there's any kind of release date suggested, these are no more concrete than similar rumors that circulated in late 2012, but at least we can take a trip back to the 90s in the video below.

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Source: Reuters

More Coverage: Joystiq, Multichannel News

Tags: cable, cloud gaming, comcast, ea, hdpostcross, streaming, x1 Reuters: Comcast, EA working on a deal for Madden, FIFA and PvZ on cable boxesNext: Engadget Podcast 395 - 5.2.14 lab.scriptBs('gravity.js') _when_.eng("eng.livefyre.init", {articleId: 20879580,checksum: "7f44fa3d790909160cb1990bbfc7601e",collectionMeta: "eyJ0eXAiOiJqd3QiLCJhbGciOiJIUzI1NiJ9.eyJ0aXRsZSI6IlJldXRlcnM6IENvbWNhc3QsIEVBIHdvcmtpbmcgb24gYSBkZWFsIGZvciBNYWRkZW4sIEZJRkEgYW5kIFB2WiBvbiBjYWJsZSBib3hlcyIsInVybCI6Imh0dHA6XC9cL3d3dy5lbmdhZGdldC5jb21cLzIwMTRcLzA1XC8wMlwvcmV1dGVycy1jb21jYXN0LWVhLXJ1bW9yLXgxXC8iLCJ0YWdzIjoiIiwiY2hlY2tzdW0iOiI3ZjQ0ZmEzZDc5MDkwOTE2MGNiMTk5MGJiZmM3NjAxZSIsImFydGljbGVJZCI6IjIwODc5NTgwIn0.38rtdVYAhbIvrMX1PqswFpx7omhOiBTrn9JQopkma_I",domain: "engadget.fyre.co",siteId: "296092"}).fyre .fyre-comment-divider > span.fyre-comment-reply-wrapper {top: 18px;}.fyre .fyre-comment-divider > a, .fyre .fyre-comment-divider > a:hover {top: 20px;} onBreak({980: function () { adSetType("F");htmlAdWH("93310581", "RR", "RR"); adSetType("");}}); onBreak({980: function () { adSetType("F");htmlAdWH("93218256", "160", "600"); adSetType("");}}); _when_.eng("eng.rail.init") AboutAbout EngadgetContact usAdvertiseAbout Our AdsCommunityForumsEngadget MetaCommunity guidelinesReviewsProduct reviewsWrite a reviewContributeSend us a tip!Add to our databaseWrite a reviewStart a discussionAsk a questionLive eventsEngadget ExpandEngadget LivePopular topicsMobileHDAltSoftwareAppleFollow EngadgetEngadget AppsMore Apps from Engadget

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